Privacy Policy

Effective date: November 3, 2026

This policy explains what data the nuvela iPhone app and the thenuvelaapp.com website handle, why, who receives it, and the choices you have.

nuvela is operated by Juan Pablo Villaplana Corrales, an individual based in Costa Rica (“we”, “us”). We are the data controller. Contact us anytime at support@thenuvelaapp.com.

The short version

• nuvela works without an account, and your records are stored on your iPhone by default.
• We do not sell your data, show ads, or track you across other companies’ apps and websites.
• Data leaves your iPhone only for the purposes listed here: optional accounts and backup, subscriptions, and optional AI features you turn on.
• Apple Health data never leaves your iPhone.
• You can export or delete your data at any time.

Data stored on your iPhone

The app stores the following on your device:

• Your profile: your name, if you give one, plus your goal, usual bedtime, wake time, sleep difficulty, and preferred wind-down activities.
• Your plans and routines: nightly plans, steps you completed, changed or skipped, and nights you took off.
• Your morning logs: how long you think it took to fall asleep, how you felt, and any awakenings.
• Your settings: reminder times and app preferences.

Reminders are local notifications scheduled on your iPhone. Widgets read the same on-device data.

We cannot access this data unless you create an account or turn on a feature that sends it, as described below.

Data we collect if you create an account

An account is optional and exists for backup and sync. If you sign in, we receive and store:

• Sign-in details: an identifier from Apple or Google, and your email address and name if the provider shares them. With Sign in with Apple you can hide your email and share a private relay address instead.
• Your synced records: your profile, time zone, nightly plans and morning logs.
• Subscription status: your App Store transaction ID, product, status and expiry date, so your plan works across reinstalls.

If you use sign-in during onboarding only to fill in your name, the details stay on your iPhone until you create an account.

Third parties that receive data

We share data only with the providers below, and only for the purpose described.

Apple

Apple processes App Store purchases, subscriptions and Sign in with Apple. Payment details go to Apple and we never see them. See Apple’s Privacy Policy.

Google

If you choose to continue with Google, Google handles the sign-in and shares your identifier, email address and name with us. See Google’s Privacy Policy.

RevenueCat

RevenueCat, Inc. manages subscriptions and in-app purchases for us. It receives a random anonymous ID, your purchase and subscription history, and technical data such as device type, operating system, app version and IP address. It does not receive your name, your email address, or your sleep and routine records. See RevenueCat’s Privacy Policy.

OpenAI

OpenAI, L.L.C. provides the AI models behind nuvela’s optional AI features. We send data to OpenAI only after you give explicit permission in the app, and we tell you what will be shared before you agree.

• What is sent: the routine and sleep information needed for the feature, such as your plans, bedtime and wake times, and morning logs.
• What is not sent: your name, your email address, or Apple Health data.
• Your choice: AI features are optional. You can withdraw permission at any time in the app, and data stops being sent from then on. The rest of nuvela keeps working.

OpenAI processes this data as our service provider. Under OpenAI’s API terms, data sent through its API is not used to train its models by default, and it may be kept for up to 30 days to monitor for abuse. See OpenAI’s Privacy Policy.

Hosting providers

Our servers and website run on cloud hosting providers that process data on our behalf. This covers account data if you have an account, and standard technical logs such as IP addresses.

Legal requests

We may disclose data if the law requires it, or if it is needed to protect the rights or safety of our users or others.

Apple Health

Connecting Apple Health is optional and is only offered from Profile. If you connect it, nuvela reads sleep data and, if you also allow it, resting heart rate, to fill in your morning log and show progress charts. nuvela does not write to Apple Health.

Apple Health data stays on your iPhone. It is not sent to our servers, even if you have an account, and it is not shared with OpenAI, RevenueCat or anyone else. We never use it for advertising. You can disconnect at any time in the iOS Settings app.

Screen Time and app pausing

Pausing apps at night is optional. You choose apps with Apple’s system picker, which gives nuvela opaque tokens, so we never see which apps you selected or how you use them. This data stays on your iPhone.

Permissions

nuvela asks for a permission only when a feature needs it, and you can change these in iOS Settings:

• Notifications: wind-down and morning reminders, and trial reminders.
• Screen Time: optional app pausing.
• Apple Health: optional, read-only access.

Why we use your data

• To provide nuvela (performance of our contract with you): building your plan, syncing your account, and managing your subscription.
• With your consent: AI features, Apple Health, and notifications. You can withdraw consent at any time.
• For our legitimate interests: keeping the service secure and preventing abuse.
• To meet legal obligations: for example, tax and accounting records.

Analytics, tracking and ads

The app contains no advertising and no third-party analytics SDKs, and we do not track you as Apple defines tracking. The website sets no cookies and uses no third-party trackers.

How long we keep data

• On your iPhone: until you delete your records or the app.
• Account data: until you delete your account. We then delete it from our systems within 30 days, unless the law requires us to keep part of it.
• Subscription records: as long as the law requires for tax and accounting purposes.
• Data held by providers: according to their own policies, linked above.

Export and delete your data

• Export: go to Profile in the app to export your records as a CSV file.
• Delete your records: go to Profile to delete all records on your iPhone.
• Delete your account: go to Profile and choose Delete Account. This deletes your account and synced data from our servers and revokes your Sign in with Apple token. You can also email support@thenuvelaapp.com.

Deleting your account or the app does not cancel a subscription. Cancel it in your Apple subscription settings.

Your rights

Depending on where you live, including Costa Rica, the EU, the UK and California, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict its processing, and to withdraw consent. We do not sell or share personal data for cross-context behavioral advertising, and we will not treat you differently for using your rights.

To use these rights, email support@thenuvelaapp.com. We reply within 30 days. You may also complain to your local data protection authority.

International transfers

Our providers may process data in the United States and other countries. Where required, these transfers rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.

Security

We use encryption in transit and store sign-in credentials in the iOS Keychain. No system is perfectly secure, but we limit the data we collect and who can access it.

Children

nuvela is intended for adults aged 18 or older and is not directed to children. If you believe a child has given us personal data, contact us and we will delete it.

Changes to this policy

If we make material changes, we will update the effective date above and give you notice in the app or on this page before they apply. We will ask for your consent again where the law requires it.

Contact

Juan Pablo Villaplana Corrales, Costa Rica Email: support@thenuvelaapp.com